Privacy Policy

1. Introduction

ElderLawSpot is committed to protecting your personal data and ensuring transparency in our legal services for seniors. This Privacy Policy explains in detail how we collect, process, and secure your data when providing our elder law services, legal consultation, and client representation. The responsible handling of your personal and legal information is fundamental to our attorney-client relationship and is guaranteed according to the strictest ethical and legal standards.

The terms used in this Privacy Policy are defined in the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection.

2. Controller

The controller for the processing of personal data in the context of our legal services and this website is:

ElderLawSpot
Bahnhofstrasse 42
8001 Zürich
Switzerland

E-Mail: info@elderlawspot.com
Phone: +41 44 783 92 15
UID: CHE-146.261.471

3. Types of processed data

  • Personal identification data (name, email address, professional title, family relationships)
  • Contact information (email address, telephone number, residential address, preferred communication methods)
  • Legal service data (case information, legal documents, consultation records, service preferences)
  • Legal interest data (estate planning needs, family law matters, healthcare directives, inheritance concerns)
  • Website usage data (visit times, accessed pages, consultation scheduling, form submissions)
  • Technical information (IP address, browser type, device information, location data)
  • Communication records (client service interactions, legal consultations, feedback, survey responses)

4. Purpose of processing

  • Providing legal consultation and elder law services
  • Managing client relationships and legal case files
  • Delivering personalized legal advice and document preparation
  • Sending legal updates and regulatory change notifications
  • Improving our legal services and client care
  • Conducting client satisfaction surveys and service quality assessments
  • Ensuring website security and preventing unauthorized access

5. Security measures

We implement comprehensive security measures in accordance with Article 32 GDPR to protect your personal and legal data. This includes modern encryption technologies for transferring client information, regular security audits of our digital platforms, and strict access controls. All personal and legal data are handled with the highest care and are only accessible to authorized legal staff members who are subject to strict confidentiality obligations and professional legal ethics.

6. Your rights

As a data subject, you have the following rights:

  • Right to access all stored personal and legal case data
  • Right to correct incorrect or incomplete client information
  • Right to delete your data after termination of legal services
  • Right to restrict processing of your personal data
  • Right to data portability to other legal service providers
  • Right to object to processing, in particular for marketing purposes
  • Right to complain to the competent supervisory authority (Swiss Federal Data Protection and Information Commissioner EDÖB)

7. GDPR compliance

ElderLawSpot processes all personal data in full compliance with the General Data Protection Regulation (GDPR). We implement the following measures to ensure GDPR compliance:

  • Lawful processing: We process your data exclusively on the basis of the six legal grounds defined in the GDPR (consent, contract performance, legal obligation, vital interest, public interest, or legitimate interest).
  • Data minimization: We only collect data that is necessary for the proper provision of our legal services and client representation.
  • Transparency: This Privacy Policy informs you in clear, understandable language about all aspects of data processing.
  • Storage limitation: Your data will only be stored as long as it is necessary for the processing purpose or legal storage periods exist.
  • Data security: We implement technical and organizational measures to ensure an appropriate level of security for client and user data.
  • Order processing: External service providers who process data on our behalf are contractually obliged in accordance with Article 28 GDPR.
  • Data protection impact assessment: We conduct comprehensive data protection impact assessments for processing operations with high risk.

As a Swiss legal services company with international clients, we have appointed a qualified data protection officer who acts as a direct contact person for all data protection-related matters. Contact details can be found in Section 2.

8. Changes to the Privacy Policy

The continuous development of our legal services and adaptation to changing legal requirements may necessitate updates to this Privacy Policy. We therefore recommend that you regularly review this statement. In the event of significant changes, we will inform you proactively through appropriate communication channels such as email or a prominent notice on our website. The current version is always available on this page with the corresponding validity date.